Dental Receptionist
Career training in Kelowna, BC · Open to international students · 29 weeks
29 wks
Duration
$11,214
Total cost (CAD)
80 hrs
Work experience
1600
BC Job Openings, 2023-2033
The dental receptionist is the first person a patient talks to and often the last one they see on the way out. It is a front-desk role that requires good people skills, solid administrative ability, and comfort with dental-specific software and insurance processes.
This 29-week diploma program at Ascentia Career Institute in Kelowna trains you for exactly that. You will learn appointment scheduling, patient records management, insurance claim processing, dental billing, and how to keep a busy front office running professionally. Work experience is built in -- 80 hours in a real dental setting before you graduate.
What you'll learn
- Use dental practice management software to run day-to-day office operations
- Manage patient records and clinical documentation accurately and in line with BC regulations
- Handle insurance claims, billing, and financial processes for a dental office
- Communicate professionally with patients, dentists, and specialists
- Work through problems calmly and keep the front office running when things get busy
- Apply inclusive, culturally safe practices with every patient
- Coordinate treatment plans, appointments, and recall schedules
- Process referrals and manage correspondence with specialists and labs
Before you apply — permit questions
Eligibility to enrol depends on your permit type. Here is what we can tell you:
- Students on a valid study permit may generally enrol at a Designated Learning Institution (DLI). Ask us about our DLI status.
- If you are on a work permit, you may be able to study part-time without a study permit — but rules vary. We recommend confirming with IRCC or a regulated immigration consultant.
- We will give you straight answers. If we cannot help, we will tell you that too.